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gjennks
Joined: Thu Jan 22, 2015 5:22 pm Posts: 6
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Game not launching
I have recently installed the game through steam though I have also tried the standalone and when I hit the play button a screen flashes up before instantly closing. I am running Windows 7 64bit and I will not upgrade to 8 as I hate it and I downgrades my computer to it. This is my DxDiag: HereAnd this is my MSInfo: Here
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Thu Jan 22, 2015 5:40 pm |
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White Wolf
Moderator
Joined: Tue Aug 27, 2013 10:44 am Posts: 1630 Location: Belgium
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Re: Game not launching
Hi,
Make sure you have the latest video driver (NOT windows update driver) download it from the manufacturer website Make sure you have the latest audio driver (NOT windows update driver) download it from the manufacturer website Most PC now have 2 video cards make sure you launch Panzar with the strongest video card. Pnzcl.exe is the executable Make sure start.exe and Pnzcl.exe are added to your firewall exceptions Make sure that the panzar folder is in you exclusion list of your anti virus C:\Program Files (x86)\Steam\SteamApps\common\Panzar
You are playing using steam.
So open steam Right click on the game Choose properties Go to Tab Local Files Click on button verify integrity of game cache
Let it finish and try game again.
_________________ With kind regards,
White Wolfs
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF
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Fri Jan 23, 2015 7:34 am |
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gjennks
Joined: Thu Jan 22, 2015 5:22 pm Posts: 6
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Re: Game not launching
I have done all you have suggested and no change. After launching the game I verified the file cache once more and there where 3 files that where invalid this happens after every time I tried to launch the game.
Is there a way to launch the game in 32 bit mode?
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Fri Jan 23, 2015 1:17 pm |
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White Wolf
Moderator
Joined: Tue Aug 27, 2013 10:44 am Posts: 1630 Location: Belgium
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Re: Game not launching
So, your game close after you press the play button. Right after the closing of the game. Go on your HD to location C:\Program Files (x86)\Steam\SteamApps\common\Panzar\LogBackups put all the log files in 1 zip file send the zip file to community@panzar.comSubject: Crash after pressing play button Body: for Koshmarych
_________________ With kind regards,
White Wolfs
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF
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Fri Jan 23, 2015 2:21 pm |
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gjennks
Joined: Thu Jan 22, 2015 5:22 pm Posts: 6
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Re: Game not launching
Sent the email Hope it will help in fixing the problem I want to see what this game is like.
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Fri Jan 23, 2015 6:33 pm |
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White Wolf
Moderator
Joined: Tue Aug 27, 2013 10:44 am Posts: 1630 Location: Belgium
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Re: Game not launching
So they checked the log files.
There's a string: D3D Error: (Could not find any compatible Direct3D devices.)
That means that the client can't find his video card
Request from the Studio:
Ask him plz to reinstall the drivers on his card
_________________ With kind regards,
White Wolfs
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF
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Mon Jan 26, 2015 9:16 am |
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gjennks
Joined: Thu Jan 22, 2015 5:22 pm Posts: 6
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Re: Game not launching
I have reinstalled my driver (did a clean install) Still closes I made pnzcl.exe and start.exe use my GPU and still had the inbound rules in my firewall.
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Wed Jan 28, 2015 4:26 pm |
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gjennks
Joined: Thu Jan 22, 2015 5:22 pm Posts: 6
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Re: Game not launching
Actually its working now. Thanks for the help.
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Fri Jan 30, 2015 2:03 pm |
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White Wolf
Moderator
Joined: Tue Aug 27, 2013 10:44 am Posts: 1630 Location: Belgium
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Re: Game not launching
Hi,
What changed?
_________________ With kind regards,
White Wolfs
White Wolfs P - White Wolfs B - White Wolfs T - White Wolfs G - White Wolfs S - White Wolfs FW - White Wolfs SF
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Fri Jan 30, 2015 2:21 pm |
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gjennks
Joined: Thu Jan 22, 2015 5:22 pm Posts: 6
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Re: Game not launching
I don't think I properly removed my graphics driver the first time (I think it was the PhysX part of the driver did not remove properly). So I did it again and it worked this time. Played it for a bit, been enjoying it.
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Sat Jan 31, 2015 12:48 pm |
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