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Accounts on with negative amounts of crystals 
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Joined: Tue Apr 23, 2013 1:25 am
Posts: 7
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Post -260 cristalls??
i just logged in and what i got 2 see was not verry cool..

you just delet 177 cristalls.. but thats not enough..
now i hav -260 cristalls as u can see here..

Image

i mean its not a problem to buy some more.. because a few days before u add me i think 200 without paying it..

so can u explain me who does it work?


Fri Apr 26, 2013 8:18 pm
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Joined: Tue Apr 23, 2013 1:03 am
Posts: 298
Location: Sun
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Post Crystals
Image Looks like i own you some money guys :D
Im really sorry, about what happened.
I promise! I will pay back every penny, and even donate more :)
As soon as i solve tehnical issues with skrill. (couple days i think)
Best regards, AllStar.

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Sat Apr 27, 2013 12:10 pm
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Joined: Sat Apr 27, 2013 1:52 pm
Posts: 5
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Post Cant add any skill points!?
Yesterday was everything okey, today i cant add skill points and i cant buy things from the shop. Anybody experienced that?

Anyone from staff working here??? pony srsly?? not even one answear?


Sat Apr 27, 2013 4:17 pm
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Joined: Sat Apr 27, 2013 8:58 am
Posts: 89
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Post Re: Cant add any skill points!?
uberek wrote:
Yesterday was everything okey, today i cant add skill points and i cant buy things from the shop. Anybody experienced that?

Anyone from staff working here??? pony srsly?? not even one answear?


Can you be more specific? What happens when you try to click stuff?

Are you sure you have points / currency to make the appropriate change?

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Sun Apr 28, 2013 12:44 am
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Joined: Sat Apr 27, 2013 8:58 am
Posts: 89
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Post Re: -260 cristalls??
Hardscript wrote:
i just logged in and what i got 2 see was not verry cool..

you just delet 177 cristalls.. but thats not enough..
now i hav -260 cristalls as u can see here..

Image

i mean its not a problem to buy some more.. because a few days before u add me i think 200 without paying it..

so can u explain me who does it work?


I'm not 100%, but in most cases this occurs when the payment that was processed has been reversed. This will cause the system (or admins) to deduct the reward from you.

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Sun Apr 28, 2013 2:14 am
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Joined: Sat Apr 27, 2013 8:58 am
Posts: 89
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Post Re: Crystals
AllStar wrote:
Image Looks like i own you some money guys :D
Im really sorry, about what happened.
I promise! I will pay back every penny, and even donate more :)
As soon as i solve tehnical issues with skrill. (couple days i think)
Best regards, AllStar.



What happened here? I'm guessing a chargeback took back all the cash?

It appears you purchased plenty over $100 USD worth of Crystals.
Perhaps Panzar Studios needs to implement verification in order to stop stuff like this.

The negative crystals work to prevent scams, but in the short-term I think its quite the benefit that should be stopped.

IE a player could buy a bunch of crystals, boost up, and thus causing others to benefit / not benefit, then the player charges back - thus helping others when the reality is they had no permission to do so in the first place.

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Sun Apr 28, 2013 6:36 am
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Joined: Sat Apr 27, 2013 1:52 pm
Posts: 5
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Post Re: Cant add any skill points!?
Well nothing happen when im try to buy sometin or add point, and yea im sure ive got gold/points to do this


Sun Apr 28, 2013 10:09 am
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Joined: Sat Apr 27, 2013 1:52 pm
Posts: 5
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Post Cant buy things!
Ive already started a topic in support section but noone from staff dont rly care about issues there (didint see single answer in all posts there from staff member), so ive decide to open new thread here maybe players care more about the game....
Ok so my problem is that i cant add any skill points and also i cant but anything from the shop, Im assuming the problem is because ive got -3200 cristals 0o, a lot ppl got this problem and i didint see any post about it from the devs. (cuz they dont give a f**** about the game)


Sun Apr 28, 2013 10:19 am
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Joined: Sat Apr 27, 2013 1:52 pm
Posts: 5
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Post Re: -260 cristalls??
I exactly know whats happen, Ive had same shitty problem I boughts 30 crystals but they send me 3000+ I said "wow thx its some kind of bonus? or prize but nevermind im happy for it" 3 days later they took all the crystals and even more, now i cant add skill points or buy anything from the normal gold shop. And noone answering our questions on forum, seems its "ghost game" next crappy developer ehh


Sun Apr 28, 2013 10:28 am
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Joined: Wed Apr 24, 2013 9:00 am
Posts: 40
Location: Russia
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Post Re: Cant buy things!
Try to write email to support. I have never read about problem like this on russian server

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Sun Apr 28, 2013 12:19 pm
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